University of Denver Athletics

FULL A-Z GUIDE

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MOBILE TICKETS 

• For ease of entry,  please download your tickets to your mobile wallet app before arriving on campus. 
• No more barcode! Tickets are now available with barcode-less technology called "NFC". Look for the "Hold Near Reader" message on the front of your mobile ticket. Some phones will still have a QR code to scan, depending on the make, model and OS of your device. When you present your ticket to be scanned, you'll tap your phone near the reader instead of scanning. 

TRANSFER TICKETS 

• Attending with other guests? Can't make it to a game? Want to share your tickets with others? 
• Transfer tickets via your Denver Pioneers ticket account via email or text message. All guests over 17 are encouraged to present tickets on their own device. 

PARKING AND TRANSPORTATION 

• Parking is available in certain lots, depending on the event. Check out our parking page for more information. 
• Go green! Consider public transportation (the RTD University Station is just across the screen from DU's campus), rideshare, carpool, biking or walking to the event. 

CLEAR BAG POLICY 

• All DU events now enforce a clear bag policy. Only clear bags no larger than 12"x16"x4"are allowed 
• Small clutches or purses no larger than 4"x6"x2" are allowed. 
• Medical supplies or baby supplies are subject to search. 

CASHLESS VENUE 

• All DU concessions and merchandise stands are credit card only. 
• No outside food or beverage is allowed in any DU venue. 

SECURITY 

• Security screenings and bag checks are enforced at all DU events. 

PROHIBITED ITEMS 

• Aluminum cans or glass containers
• Animals (except for service animals)
• Artificial noisemakers (air horns, whistles, cowbells, etc.)
• Bags that do not meet the clear bag or size requirements (no larger than 12" x 6" x 12")
• Candles or open flame 
• Containers including water bottles (empty or full)
• Derogatory/defamatory clothing or signage
• Drones or other unmanned aerial devices
• External flash camera units and interchangeable/detachable camera lenses longer than four inches
• Firearms, fireworks, weapons, explosives or any other harmful items 
• Hard-shell coolers, containers or thermoses 
• Helium balloons
• Illegal drugs or substances
• Laser pointers/pens
• Outside food and beverage, including alcohol
• Sealed bottles of water
  • EMPTY (no liquids or ice) and PLASTIC water bottles (no metal or glass) ARE PERMITTED for Athletic and external events. Water fountains are located throughout the concourse of the Ritchie Center. 
• Signage with stick or pole attached
• Signs, flags or banners larger than 28" x 22" or commercial, crude or political in nature
• Other items deemed dangerous or unnecessary by Ritchie Center staff

DENVER HOCKEY MAGNESS ARENA CONCOURSE MAP

OPEN TIMES 

• Gates or doors for most events open one (1) hour prior to start time. Check the event information page for more specific information. 
• The Box Office opens 90 minutes prior to all DU hockey games and 60 minutes prior to all other events.